Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the Twin Souls website and services. By using our website, you agree to these Terms.

2. Eligibility & Accounts

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• You agree to provide accurate information when placing orders (including shipping address and contact number).

3. Products, Pricing & Availability

• Product descriptions and images are provided for convenience. Minor variations may occur.
• Prices may change without prior notice. The price at checkout is the final price for that order.
• We may limit quantities, discontinue products, or cancel orders if an item is out of stock or due to suspected fraud or misuse.

4. Orders & Payments

• Your order is confirmed once payment is successfully completed.
• Payments are processed through third-party payment providers (for example, Razorpay). Your use of those services may also be subject to their terms.

5. Shipping & Delivery

Delivery timelines are estimates and can vary by location and courier performance. We are not responsible for delays caused by events outside our reasonable control.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy. For support, please email twinsoulshere@gmail.com.

7. Prohibited Uses

You agree not to:

• Use the site for unlawful purposes.
• Attempt to access or disrupt our systems or data.
• Misuse coupon codes or engage in fraudulent activity.
• Copy, scrape, or republish content without permission.

8. Intellectual Property

All content on this website (including text, images, designs, branding, and product content) is owned by Twin Soulsor its licensors and is protected by applicable laws. You may not use our content without permission.

9. Disclaimers

• The website and services are provided on an "as is" basis without warranties of any kind, to the extent permitted by law.
• Our wellness and spiritual content is for general informational purposes and does not constitute medical or professional advice.

10. Limitation of Liability

To the maximum extent permitted by law, Twin Souls will not be liable for indirect, incidental, special, or consequential damages arising out of your use of the website or products.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the website after changes means you accept the updated Terms.

12. Contact

For questions about these Terms, contact us at twinsoulshere@gmail.com.